题目：
以下属于客户服务沟通的技巧有（）。
A.做好沟通前的准备工作
B.学会善于倾听客户的谈话和询问客户
C.学会换位思考问题
D.学会和不同类型的客户沟通
答案：
参考答案：A, B, C, D
以下属于客户服务沟通的技巧有（）。 A.做好沟通前的准备工作 B.学会善于倾听客户的
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