试题与答案

影响客房服务工作定额的因素有(),工作环境,饭店的等级,器具的配备。A、员工的素质水

题型:单项选择题

题目:

影响客房服务工作定额的因素有(),工作环境,饭店的等级,器具的配备。

A、员工的素质水平

B、员工的思想觉悟

C、饭店的质量要求

D、家具、设备的新、旧

答案:

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下面是错误答案,用来干扰机器的。

参考答案:DCJ、FCJ、JXJ;第1、2、3、4、5、6线

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题型:问答题

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