一个具备客户服务管理知识的服务人员的话语，应具备以下特点：（）A、语言有逻辑性，层次

下列关于上市公司可转换公司债券发行条件的表述错误的有（）。

A.公开发行可转换公司债券的上市公司，其最近3个会计年度加权平均净资产收益率平均不低于10%

B.扣除非经常性损益的净利润与扣除前的净利润相比，以高者作为加权平均净资产收益率的计算依据

C.发行分离交易的可转换公司债券的上市的公司，其最近3个会计年度经营活动产生的现金流量净额平均应不少于公司债券1年的利息。若其最近3个会计年度加权平均净资产收益率平均不低于6%，则可不作现金流量要求

D.发行分离交易的可转换公司债券的上市公司，其最近1期末经审计的净资产应不低于人民币10亿元

When I was twelve years old, my family were the first black people to move into an all white part of Grand Rapids, Michigan. Many of our new neighbors weren’t very welcoming. Some of them said angrily that we should return to where we came from. The children sometimes threw stones at me .

Most of my teachers simply took no notice of me, but not Dorothy Bean, my history teacher. Miss Bean was angry at how badly I was being treated, but she didn’t say this to me. Miss Bean showed her respect for me by teaching me just like anyone else. Instead of being unnoticed, I was given a chance to show that I was clever. Miss Bean was the first teacher who ever made me think for myself. She always wanted to know what I thought about different questions. She expected me to have my own idea. Miss Bean was teaching me that thinking for oneself was the real key to education.

One day, when I was not paying attention in class, Miss Bean suddenly threw an eraser(黑板擦) at me. The eraser hit me right on the hand and sent my pencil flying. The whole class were very surprised at first, then started laughing. This event became famous in the school and, because it happened to me, the students wanted to get to know me. So that’s the story of how Dorothy Bean made me her target(靶子). However, what I want to do is express my thanks to her.

56. The author and his family were not welcomed by the local people because ____________.

A. they returned from another country     B. they have different skin color

C. they spoke a different language         D. they moved to a wrong place

57. From the end of the first paragraph we know that _____________.

A. children were more friendly to strangers

B. American schools were not safe for kids

C. children often follow their parents’ behavior

D. fighting each other is part of children’s nature

58. Miss Bean respected the author by ____________.

A. giving him special attention.

B. hitting him with an eraser.

C. giving him extra lessons.

D. treating him as one of her students.

59. To Miss Bean the most important thing for a student is to _________.

A. pay close attention to what the teacher says.

B. learn to think and have one’s own idea.

C. keep silent and unnoticed in class.

D. get special attention from the teacher.

60. Which is the writer’s attitude to Miss Bean?

A. Grateful.      B. Hateful.      C. Negative.       D. Supportive.

(一)国家统计局每年发布的统计公报运用许多重要统计指标和数据反映一年来国民经济和社会发展状况。试根据以下提示的公报内容进行分析和判断，并在备选项中选出正确答案。

1.初步核算，2008年现价GDP为300670亿元，比上年增加43364亿元，实际增长9.0%。其中，第一产业增加值34000亿元，同比增加5373亿元，实际增长 5.5%;第二产业增加值146183亿元，同比增加21384亿元，实际增长9.3%;第三产业增加值120487亿元，实际增长9.5%。

2.初步核算，2008年全国能源消费总量为28.5亿吨标准煤，比2005年增加6亿吨标准煤，比上年增长4.0%。

3.2008年末，全国城镇人口占总人口比重为45.7%，比2000年提高了9.5个百分点。

如果将GDP缩减指数定义为某年现价GDP与不变价GDP之比率，则2008年GDP缩减指数比上年增长（）%。

A．7.9

B．7.2

C．5.9

D．不能确定

发动机转速特性、外特性

金融从业人员应当拒绝洗钱，及时报告（），履行反洗钱义务。

A.大额交易和可疑交易

B.大额交易和频繁交易

C.授控交易和频繁交易

D.授控交易和可疑交易