集团总机业务通过集团总机平台和山东移动话务员服务，实现（）、（）、企业信息存储、商务

中外合资经营企业协议与合同有抵触时，以( )为准。

A．合营企业协议

B．合营企业合同

C．合营企业章程

D．相关法律法规

第一节：完型填空（共10小题，每小题1分，共10分）

阅读下面短文，掌握其大意，然后从21 - 30各题所给的四个选项中，选出最佳选项。

Small moments sometimes last a very long time. And a few words---though they mean ___21___ at the time to the people who say them --- can have great power.

I recently heard a story from Malcolm Dalkoff, who has been a professional ___22___ for the last twenty-four years, mostly in advertising.

As a boy, Dalkoff was terribly shy and ___23___. He had few friends and no self-confidence. Then one day, his high school English teacher, Ruth Brauch, asked the class to write their own chapter that would ___24___ the last chapter of the novel since they had been reading To Kill a Mockingbird. Dalkoff wrote his chapter and turned it in. Today he cannot recall anything special about the chapter he wrote, or what ___25___ Mrs. Brauch gave him. ___26___, what he does remember is the four words in the paper: “This is good writing.” Thanks to the four words, his life has been ___27___ greatly.

“ Until I read those words, I had no idea of who I was or what I was or what I was going to be,” he said, “ After reading her ___28___, I went home and wrote a short story, ___29___ I had always dreamed of doing but never believed I could do.”

Over the rest of that year in school, he wrote many short stories, and always brought them to Mrs. Brauch for instruction. “She was ___30___, helpful and honest. She was just what I needed,” Dalkoff said.

21.     A. much                     B. little                      C. well                       D. ill

22.     A. report            B. designer                C. writer                    D. teacher

23.     A. weak                     B. independent            C. troublesome            D. helpless

24.     A. follow                   B. change                   C. connect                  D. explain

25.     A. help                       B. encouragement        C. grade                     D. words

26.     A. Therefore               B. However                C. Meanwhile             D. Besides

27.     A. improved               B. developed               C. changed                 D. enriched

28.     A. chapter                  B. novel                     C. note                       D. explanation

29.     A. everything              B. something              C. nothing                  D. anything

30.     A. encouraging           B. careful                   C. strict                      D. effective

当工业企业商品销售的增值率为( )时，一般纳税人与小规模纳税人税负相同。

A．54.55%

B．54.60%

C．54.77%

D．54.89%

关于杨德森等编制的生活事件量表（LES），下列正确的描述包括（）。

A．该量表包括三个方面的问题

B．按常理去判断经历的事件是好事或是坏事

C．可以应用于病因学的研究

D．测验的记分由四个部分组成

客户办理借记卡书面挂失需要向柜员提供的资料包括（）。

A、本人有效身份证件原件

B、特殊业务信息核对表

C、户口簿

D、单位证明