发酵生长因子

你是某物业管理公司客户服务部经理，你公司接管的一个项目已办理入住三年。物业费收缴率一直在80%附近徘徊。为了解客户的满意度和找出服务上的差距。公司要求你做一次项目的客户满意度调查。

你是如何处理客户投诉意见的，请写出物业管理投诉的处理程序。

女性，38岁。左上肢痛5个月。神经系统查体：左上肢肌力4级，左下肢肌力4级。左侧C6以下痛温觉消失，左侧减退；C4水平痛觉过敏，左侧巴氏征阳性。考虑诊断为（）

A.脊髓炎

B.脊髓髓内肿瘤

C.脊髓髓外硬膜下肿瘤

D.脊髓硬膜外肿瘤

E.椎管病变压迫

与急性坏死性溃疡性龈炎关系最密切的细菌为（）

A.梭形杆菌、螺旋体与中间普氏菌

B.梭形杆菌与牙龈卟啉菌

C.伴放线聚集杆菌与螺旋体

D.黏性放线菌与螺旋体

E.伴放线聚集杆菌

Which of the following statements about theories of the yield curve is most likely correct（）

A. A liquidity preference cannot be consistent with a flat term structure of interest rates.  B. The liquidity preference theory suggests that a downward-sloping term structure of interest rates is due to investors expecting short-term rates to decline, and although there is a maturity premium to consider, it is not large enough to offset the expectation of declining short-term rates. 

C. The pure expectations theory suggests that an upward-sloping term structure of interest rates is a consequence of investors expecting short-term rates to remain unchanged for a period of time, followed by investors expecting short-term rates to rise for a period of time.

论述式考试的缺点是（）

（A）试题灵活

（B）考查内容层次深

（C）评分困难

（D）标准绝对