哈特认为应怎样对顾客投诉进行有效的处理与控制？

★ Help Wanted

PAINTER

Must have at least 3 years painting experience. Commercial and new construction work. $10/hr. Immediate opening. Call 435-9201 with work history.

SECRETARY

Part time position available in friendly, busy office. Good typing and general office skills. Some

weekends required. High pay. Various duties. Apply (申请) at East Side Management, 500 Park Drive, Dewitt, NY. 13214.

★ Help wanted

VET ASSISTANT

Person needed for busy animal hospital. Some nights and weekends. Apply in person to Johnson Marks Animal Hospital, 404 Snow Road, Syracuse, NY 13224. After 4 p.m. only please.

NURSES' ASSISTANTS

Fulltime and part time positions available for modern nursing home. High pay. Call Mrs. Downes, R.N. at 543 7618.

★ Help Wanted

COOK NEEDED

Immediately. Busy downtown restaurant. Must be good and dependable. Experience preferred. Weekends required. Call 324-9817.

SALESPERSON

Experienced. Must have some knowledge of men's clothing industry. Available to work evenings and some Saturdays. Send resume (简历) to: Martin Apparel, 237 Rockledge St., Syracuse, NY. 13224.

★ Help Wanted

TEACHER

Small private school needs English and maths teachers. Must have BS degree and at least 4 years teaching experience. Send resume to: Wales Charter School 19 South 8^th  St. NY. 13224.

HOTEL

Needs part time FRONT DESK CLERK No experience necessary. Excellent people and phone skills a must. Some computer skills helpful. $13/hr. Call: Mr. Jones 357-2897.

小题1: If you wanted to get a job as a maths teacher, send your resume to        .

A．237 Rockledge St. ,Syracuse, NY.13224

B．404 Snow Road Syracuse, NY. 13224

C．500 Park Drive, DeWitt, NY. 13214

D．Wales Charter School 19 South 8^th St.NY. 13214小题2: If you dislike working on Sundays, being a        should be your best choice.

A．cook

B．secretary

C．salesperson

D．vet assistant小题3:If you want to get a job at       , you must have office skills.

A．Martin Apparel

B．East Side Management

C．Wales Charter School

D．Johnson Marks Animal Hospital

第86课《吉林省人民政府关于工业生产情况的报告》“文”、“意”俱佳，是体现当代公文“（）”优良文风的典型实例。

( )指的是从各种文献档案中收集的资料，也称间接资料。

A．一手资料

B．二手资料

C．电子资料

D．市场资料

（2005年） 　　刘、关、张约定各出资40万设立甲有限公司，因刘只有20万元，遂与张约定由张为其垫付出资20万元。公司设立时，张以价值40万元的房屋评估为60万元骗得验资。后债权人发现甲公司注册资本不实。甲公司欠缴的20万元出资应如何补交？

A．应由刘补交20万元，张、关承担连带责任

B．应由张补交20万元，刘、关承担连带责任

C．应由刘、张各补交10万元，关承担连带责任

D．应由刘、关各补交10万元，张承担连带责任

某男，34岁。面部疖肿7天。寒战，高热伴头痛，肌肉关节酸痛3天入院。查体：T39℃，P120次／分，R26次／分，BP130／90mmHg。高热面容，鼻翼右侧见2cm×3cm疖肿，高出皮肤，红痛，胸背部皮肤可见散布斑点。化验：WBC23乘以十的九次方／L，中性粒细胞88％。

抗菌药物首先考虑选择下列（）联合为宜

A.青霉素+链霉素

B.青霉素+红霉素

C.青霉素+头孢唑啉

D.苯唑西林+利福平

E.万古霉素+利福平