对于管理者来说，宏观因素一般来说是可控因素。

Sometimes, even the best friends have fights. They disagree with each other and begin to argue. Sometimes, they even stop talking to each other. What can be done to help the two friends make up? Finding a good friend who knows both of them very well to be a peacemaker is a good way. Maybe one day you will be a peacemaker for your good friends. Here are some useful communication strategies for you to use.

State your feelings clearly but don’t criticize them. Begin with “I feel” instead of “You always…”.

Don’t stop or finish the other person’s sentences.

Listen carefully to what the other person is saying. Try to see the other person’s side of the disagreement.

Look the other person in the eyes when you are talking.

Ask questions to make sure that you understand them.

Repeat the other person’s ideas as you understand them.

Never put anyone down. Saying things like “You’re stupid” makes communication difficult.

Try to find a solution that makes the two friends happy. Never decide who is right and who is wrong. Instead, help them to find their own “win-win” solution. A “win-win” solution allows each of them to feel good. In this way, their friendship can be continued.

小题1:Which of the following is the suitable language for a peacemaker?

A．“I feel …”

B．“You always…”

C．“You are stupid.”

D．“You are wrong.”小题2:How should the peacemaker behave when talking with the two friends?

A．Stop the other person’s sentences in time.

B．Repeat his own ideas to make himself understood.

C．Listen to the other person carefully and ask some questions.

D．Don’t look at the other when you are talking.小题3:What does the phrase “put anyone down” mean in the article?

A．令人失望

B．提醒人

C．把人放下

D．羞辱人小题4:How do you understand a “win-win” solution?

A．It is a way that helps make new friends.

B．It is a way that makes both people pleased.

C．It is a way that tells who is right and who is wrong.

D．It is a way to understand a person.

客户融券期间，其本人或关联人卖出与所融人证券相同的证券的，客户应当自该事实发生之日起( )个交易日内向证券公司申报。

A．3
B．6
C．10
D．15

一台小型发电机产生的电动势随时间变化的规律图像如图甲所示，已知发电机线圈内阻为20.0Ω，现外接一只“100V,125W”的灯泡，如图乙所示，则：

A．此时刻线圈中感应电流为0

B．通过灯的电流随时间t的变化规律是sin100πt(A)

C．灯泡能正常发光

D．灯泡的实际功率是80w

1803年到1804年颁布的《法国民法典》是以《德国民法典》为蓝本编篡的。（）

扁平疣的病原体为（）

A.双链DNA病毒

B.单链DNA病毒

C.RNA病毒

D.副黏病毒

E.核病毒