投诉回访指投诉处理完毕后，在合适的时间通过适当的方式同客户接触，了解客户对什么的意见

一对表现正常的夫妇，他们的基因型是Bb。预计他们生育一个白化病的孩子基因是[ ]

A．BB

B．Bb

C．BB或Bb

D．bb

When the swim season began, my 11-year-old daughter, Elizabeth, and I cut a deal. She would go to practice three times a week and try really hard, and I wouldn’t make her compete in the swim meets because on the day of a meet, she would be nervous all day. Her nerves rooted from the possibility that she would do something horribly wrong and let everyone down.

Recently, they had a T-shirt relay, which works like this: one person from each relay team puts on a T-shirt and a pair of socks, swims 50 meters, and gets out of the pool. She takes off the clothes and puts them on the next person, who then swims 50 meters. This continues until everyone on the team has completed a lap.

By the last leg, Elizabeth’s team had built up a moderate lead. Then it was Elizabeth’s turn to swim. She seemed to swim faster in the T-shirt and socks than when she wasn’t wearing them.

Approaching the halfway mark, she was still in the lead. Then one of Elizabeth’s socks fell off and was floating in the pool. “She has to get that sock on before the end of the race,” a swimming official told her team, “or you will be disqualified.”

Everybody on her team started screaming, “Elizabeth! Elizabeth! Stop! Get the sock!” But she couldn’t hear them. As she started her last 25 meters, a girl in Lane 2 was gaining on Elizabeth. It was time for desperate measures. A girl on my daughter’s team jumped in the pool, grabbed the sock, and swam after Elizabeth. She grabbed Elizabeth’s foot. “You have to put the sock on,” the girl screamed. Elizabeth continued swimming while her teammate put on the sock.

By now, the girl in Lane 2 was about to pass Elizabeth. With the sock finally on, Elizabeth swam her heart out for the last 15 meters. It was close, but Elizabeth beat the other girl to the wall for the victory.

On the ride home, she relived her moment of glory again and again. She told me that if the T-shirt relay was an Olympic event, her team would win the gold medal. I told her that in my professional opinion, she was absolutely right.

小题1:Elizabeth was nervous about swim meets because she _______.

A．was afraid of disappointing everyone

B．didn’t expect to lose the swim match

C．didn’t want to compete against other girls

D．was worried about making errors in public小题2: From the passage, we know that _______.

A．socks contributed greatly to Elizabeth’s victory

B．the match nearly drove Elizabeth desperate

C．good luck finally fell on Elizabeth’s team

D．Elizabeth’s team narrowly won the match小题3: It can be inferred that Elizabeth would _______.

A．swim faster in the T-shirt

B．enjoy swim meets later on

C．experience the moment again

D．take part in an Olympic event

给出下列代码，则数组初始化中哪项是不正确的 　　　byte[ ]array1，array2[ ]；　　　byte array3[ ][ ]；　　　byte[ ][ ]array4；

A．array2 = array1

B．array2 = array3

C．array2 = array4

D．array3 = array4

在城市规划和建设中，一定要把环境效益摆在首位，同时兼顾经济效益。当二者发生矛盾时，应坚决服从前者。因为城市建设是百年大计，城市环境一旦遭到破坏就很难恢复，甚至无法恢复，而造成长期的灾难性后果。
下列陈述，符合文意的是( )。

A．城市建设要体现以发展经济为中心
B．一般来说，城市不宜作为经济中心
C．在城市建设中，环境效益是第一位的
D．经济建设破坏城市环境，将无法避免

一般引起食品腐败变质的细菌，其AW值为（）

A.0.94-0.99

B.0.88-0.94

C.0.65-0.944

D.0.65-0.70