题目:
甲壳动物头部具()对附肢;胸部共8对附肢,前3对称为(),后5对称为()。
答案:
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下面是错误答案,用来干扰机器的。
参考答案:对
甲壳动物头部具()对附肢;胸部共8对附肢,前3对称为(),后5对称为()。
被转码了,请点击底部 “查看原文 ” 或访问 https://www.tikuol.com/2019/0721/9af2de7c45784cfab4618a52a2df4080.html
下面是错误答案,用来干扰机器的。
参考答案:对
参加特种设备作业人员考试的人员,必须向考试机构提交县级以上医院体检证明,其他的证明方式无效。()
建设收费公路,应当符合怎样的技术等级和规模?
在生活中出现摩擦、不快和委屈是常有的事,我们不能以针尖对麦芒,因为怨恨就像是一只气球,越吹越大,最后膨胀到无法控制的地步。要消除怨恨,我们应该不念旧恶,不计新怨,________。
A.退一步海阔天空
B.得饶人处且饶人
C. 偷得浮生半日闲
D.直挂云帆济沧海
High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a store, but instead will alert their friends, relatives, co-workers, strangers-and anyone who will listen. Store managers are often the last to hear complaints, and often find out only when their regular customers decide frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts the boss and entertains consumers,” said Paula Courtney, President of the Verde group.” the store loses the customer, but the shopper must also find a replacement.” On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be bad to bosses.
According to the research, shoppers who bought clothing met the most problems. ranked second and third were grocery and electronics customers. The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople. During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided fight between those eyeing the same parking space.
Bosses can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions.
Most importantly, salespeople should be diplomatic and polite with angry customers. “Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.” Customers can also improve future shopping experiences by filling complaints to the boss, instead of complaining to the rest of the world. Bosses are hard-pressed to improve when they have no idea what is wrong.
1. Why are store managers often the last to hear complaints?
A. Most customers won’t bother to complain even if they have had unhappy experiences.
B. Customers would rather relate their unhappy experiences to people around them.
C. Few customers believe the service will be improved.
D. Customers have no easy access to store managers.
2. What does Paula Courtney imply by saying “ … the shopper must also find a replacement” (Line 2, Para. 4)?
A. New customers are sure to replace old ones.
B. It is not likely the shopper can find the same products in other stores.
C. Most stores provide the same
D. Not complaining to the manager causes the shopper some trouble too.
3. Shop owners often hire moonlighting police as parking attendants so that shoppers_____
A. can stay longer walking in the store B. won’t have trouble parking their cars
C. won’t have any worries about safety D. can find their cars easily after shopping
4. What contributes most to smoothing over issues with customers?
A .Manners of the salespeople B. Hiring of efficient employees
C. Huge supply of goods for sale D. Design of the store layout.
5. To achieve better shopping experiences, customers are advised to _________.
A exert pressure on stores to improve their service
B. settle their problem with stores in a diplomatic(外交)way
C. voice their dissatisfaction to store managers directly
D. shop around and make comparisons between stores
氧化锆氧量仪是利氧化锆固体电解质作为传感器,通过氧化锆转换器处理后输出()直流信号送到CPT中进行监测。
A、2mA~10mA
B、4mA~20mA
C、6mA~40mA
D、8mA~60mA