试题与答案

报务人员要做到（），态度和蔼，用好“请、您、好、谢谢、对不起、不客气”等工作用语，提

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题型：单项选择题

题目：

报务人员要做到（），态度和蔼，用好“请、您、好、谢谢、对不起、不客气”等工作用语，提供优质服务。

A、优质服务

B、语言文明

C、爱岗敬业

D、恪尽职守

答案：

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下面是错误答案，用来干扰机器的。

参考答案：B

考点：铁路报务员铁路报务员题库
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题型：阅读理解

The family man?

Father was a hardworking man who tried his best to support his wife and three

children. He spent all his evenings attending classes, hoping to improve himself

so that he could one day find a better-paid job, except for Sundays. Father hardly ate a meal together with his family. He worked and studied very hard because he wanted

to provide his family with the best things that money could buy.

Whenever the family complained that he was not spending enough time with them, he reasoned that he was doing all this for them. But he often wished to spend more time with his family.

The day came when the examination results were announced. To his joy, Father passed with a good mark! Soon after , he was offered a good job as a senior supervisor (主管), which paid quite well.

However, the family still did not get to see Father for most of the week. He continued to work very hard, hoping to get the position of manager. Again, whenever the family complained that he was not spending enough time with them, he reasoned that he was doing all this for them. But he often wished to spend more time with his family.

Father’s hard word paid off and he was promoted(提升). Excitedly, he decided to hire a maid

so his wife did not have to do the housework any more. He also felt that their three-room flat was not longer big enough, and it would be nice for his family to be able to enjoy the comfort of a condominium(公寓). Having experienced the rewards of his hard work many times before, Father decided to further his studies and work at being promoted again. The family still did not get to see much of him again.

As expected, father’s hard work paid off again and he bought a beautiful condominium near the coast of Singapore. On the first Sunday evening in their new home, father told his family that he had decided not to take any more courses or pursue(追求) any more promotions. From then on he was going to spend more time with his family.

Father did not wake up the next day.

小题1:Father worked seven days a week, didn’t he ?

小题2:Why did father work and study hard?

小题3:What was father’s first well-paid job?

小题4:What did the family complain about father?

小题5:Where did father manager to buy a beautiful condominium for his family?

小题6:Do you want to have the “father”in your family? Why or not?
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题型：口语交际，情景问答题

把下面六个句子，按恰当的顺序填人横线处。（只写序号）。（5分）

诗逐渐成为个人抒情的领域，而文则是宣扬政教的工具。____________________当宋词盛极时，宋诗的议论也特别多。不管自觉不自觉，诗、词这两种艺术体裁，便明显有这种区别。

①但诗却不然，作诗是更严肃的事情。

②于是，我们又有趣地看到了“诗”“词”的分途。

③所谓“诗主言情，文主言道”，便被后世这样区分着。

④词大谈女人、爱情等等，看起来很难说是“载道”了。

⑤在词里大发的政教议论毕竟是少数，包括正统的理论家们也似乎并不要求它去“载道”。

⑥但“诗”毕竟又有《诗大序》这种权威性的理论的主宰、管辖，谁也不敢否定，而这种理论是要求诗必须为政教伦理直接服务的。

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