电子银行服务贯彻（）的宗旨 A.以客为尊 B.主动服务 C.相互配合 D.各司其职

阅读下列短文，根据所读内容在文章后的表格中填入恰当的单词。注意：表格中的每个空格只填1个单词。
Of all the emotions（情感）that flow through your head when you go back to college, shyness to be one of the biggest emotions present．Shyness and fear can stop you from becoming the active lcarner that you wish to be．You may be too shy to volunteer to lead a group or too filled with fear to raise your hand when you know the answer to a question．Here are some things you should pay attention to.
Don’t let your mind go elsewhere．You cannot be an active learner if you don’t know what’s going on in your class．There will always be a student or two that can disturb your focus because they are talking while a lesson is going on or their phone is going off constanty．Don’t let this trouble you.
Your voice matters．During class discussions it’s important to become active in the group conversations．Ask questions when proper, but not if they are unnecessary．For example, don’t ask a question that you know the answer to or can find the answer to easily just to become involved （参与）in a group discussion．Answer questions if you can．Try not to guess at the answers．if you get it wrong．you will feel embarrassed．If you feel embarrassed, you will be less likely to keep contributing．Stay involved with the discussion and voice your opinion on a debate.
Don’t just do the least．Check your curriculum and see what’s on it for your next class．Do some extra research that is not required to prepare yourself for possible discussions．Having extra input（输入）that was not in the text book will impress your tutor and your classmates.
Remember that if you are a shy person．it is going to be harder for you to become an active learner in class, but you determine your own level of involvement of involvement．in your education．You are in charge of how much you learn and when you learn it.

Title	I Iow to be an active小题1:
Problem	If you are 小题2:      and fearful, you can’t be an active learner.
小题3:	◆Pay小题4:      while a lesson is going on. ◆Take part in group discussions小题5:              . Don’t ask too easy questions or 小题6:     answers to questions. 小题7:      your opinions when neccssary and proper. ◆Prepare yourself for possible discussions 小题8:    of time.
小题9:	Whether you can be an active learner小题10:       on yourself, not others．