处理客户电话投诉的“动作四”是（） A.约见客户、达成协议 B.落实方案、反馈客户

用过氧乙酸溶液治疗家畜真菌性皮肤病（皮肤癣菌）的最佳浓度是（）

A.0.5%

B.1%

C.3%

D.0.1%

E.5%

患者，女，70岁，左侧肢体无力1个月入院，既往高血压病史，临床诊断脑出血恢复期。入院查体：患者神志清楚，左侧肢体偏瘫，患者伸左手取物时，左侧肩胛带上抬后撤，肩关节屈曲外展外旋，左肘关节屈曲，左前臂旋后，该患者左上肢Brunnstrom分期正确的是（）。

A.BrunnstromⅠ期

B.BrunnstromⅡ期

C.BrunnstromⅢ期

D.BrunnstromⅣ期

E.BrunnstromⅤ期

阅读理解

     I'm usually fairly skeptical about any research that concludes that people are either happier or

unhappier or more or less certain of themselves than they were 50 years ago. While any of these

statements might be true, they are practically impossible to prove scientifically. Still, I was struck by

a report which concluded that today's children are significantly more anxious than children in the 1950s.

In fact, the analysis showed, normal children ages 9 to 17 exhibit a higher level of anxiety today than

children who were treated for mental illness 50 years ago.

     Why are America's kids so stressed? The report cites two main causes: increasing physical

isolation-brought on by high divorce rates and less involvement in community, among other things-and

a growing perception that the world is a more dangerous place.

     Given that we can't turn the clock back, adults can still do plenty to help the next generation cope.

     At the top of the list is nurturing (培育) a better appreciation of the limits of individualism. No child

is an island. Strengthening social ties helps build communities and protect individuals against stress.

     To help kids build stronger connections with others, you can pull the plug on TVs and computers.

Your family will thank you later. They will have more time for face-to-face relationships, and they will

get more sleep.

     Limit the amount of virtual (虚拟的) violence your children are exposed to. It's not just video games

and movies; children see a lot of murder and crime on the local news.

     Keep your expectations for your children reasonable. Many highly successful people never attended

Harvard or Yale.

     Make exercise part of your daily routine. It will help you cope with your own anxieties and provide

a good model for your kids. Sometimes anxiety is unavoidable. But it doesn't have to ruin your life.

1. What does the author mean when he says, "we can't turn the clock back" (Line 1, Para. 3)?

A. It's impossible to slow down the pace of change.

B. The social reality children are facing cannot be changed.

C. Lessons learned from the past should not be forgotten.

D. It's impossible to forget the past.

2. According to an analysis, compared with normal children today, children treated as mentally

    ill 50 years ago ________.

A. were less isolated physically

B. were probably less self-centered

C. probably suffered less from anxiety

D. were considered less individualistic

3. The first and most important thing parents should do to help their children is ________.

A. to provide them with a safer environment

B. to lower their expectations for them

C. to get them more involved socially

D. to set a good model for them to follow

4. What conclusion can be drawn from the passage?

A. Anxiety, though unavoidable, can be coped with.

B. Children's anxiety has been enormously exaggerated.(夸大)

C. Children's anxiety can be eliminated(排除) with more parental care.

D. Anxiety, if properly controlled, may help children become mature.

在三价稀土氧化物中掺入二价阳离子将产生（），若掺入四价阳离子会产生（），从而改变三价稀土氧化物的导电性。

在改建、扩建和维修工程中，对改建的部分应当重新编写工程档案，并在工程竣工验收后 ( )内向城建部门移交。

A．1个月

B．2个月

C．3个月

D．4个月