《铁路旅客运输服务质量标准》规定，旅客运输服务工作中实行“称呼”服务，应怎样对旅客“

Chuck was one of my students in my high school English class. He was a writer of great 21. So, when he was accepted into the journalism program at the University of Missouri, I wasn’t 22.
During his first year at college, Chuck would stopp by the school a few times to keep me informed of his 23. We recalled（回忆）that we had worked together several years before to 24 money for some sick African babies who were being cared for by a nurse friend of mine in Thailand, a place far away yet close to our 25. Chuck raised several thousand dollars. It was an activity that 26 our common relationship into a friendship.
In his second year at college, it was discovered that Chuck had lung cancer and had only a short while to 27. I went to see him one day. Seeing me, he was filled with 28 and we talked and laughed for most of the afternoon.
About six weeks later, Chuck died. It was a great 29 for everyone, especially for his family. Chuck was 30 and full of promise. More  31, he was a good person, a just person.
When I went to his funeral（葬礼）, his father told me that several weeks before, Chuck had asked him to 32 his possessions with him so that he might select a few things to be buried together with him . Chuck 33 six items, including an essay(论文) he had written.
He told me that Chuck liked the 34 I had written to him at the bottom of the last page. In that little note, I affirmed(证实) his talent as a 35.
I was grateful for the 36 gift Chuck gave me that day. His taking my note with him offered me a great opportunity to 37 students’ lives. I felt a sense of purpose that was greater than ever. Whenever I 38 my purpose in teaching, I think of Chuck, and I am reminded of it once again: 39 have the power to affect hearts and 40 for a long time.
小题1:.

A．use

B．talent

C．height

D．assistance

小题2:.

A．disappointed

B．amused

C．excited

D．surprised

小题3:.

A．secret

B．school

C．progress

D．family

小题4:	A．raise B．borrow C．spend D．save

小题5:.

A．college

B．hearts

C．village

D．friends

小题6:.

A．transformed

B．divided

C．put

D．devoted

小题7:.

A．spare

B．act

C．live

D．sleep

小题8:.

A．worry

B．joy

C．pain

D．tears

小题9:.

A．honor

B．comfort

C．day

D．loss

小题10:

A．fortunate B．serious C．talented D．unsatisfied

小题11:.

A．importantly

B．seriously

C．usually

D．sincerely

小题12:.

A．go over

B．take over

C．give away

D．threw away

小题13:.

A．added

B．bought

C．examined

D．chose

小题14:.

A．story

B．letter

C．joke

D．message

小题15:.

A．writer

B．teacher

C．doctor

D．comedian

小题16:.

A．excellent

B．practical

C．special

D．expensive

小题17:.

A．believe

B．draw

C．know

D．influence

小题18:

A．remember B．forget C．change D．achieve

小题19:.

A．Parents

B．Teachers

C．Students

D．Strangers

小题20:.

A．health

B．appearance

C．accents

D．minds