礼仪的主体

Part 3

Questions 19-25

·Read thefollowingpassage andanswer questions 19-25.
·For questions 19-25, choose the correct answer A, B, C and D.
·Mark your answers on the Answer Sheet.
Training must have purpose, which is defined a firm analyses of it’s training needs. A review of manpower planing should include a training analysis, which looks carefully at the training at the point of view of the company, its various department and personnel. This may show the weaknesses existing in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of the job description and job specification.
A job description should give details of the performance that is required for a specific job, and job specifications should give information about the behavior, knowledge and skills that are expected by an employee who works in it. When all of these have been collected, it is possible to begin the training. This specifies what the training department must teach for the successful performance of the job, and also the best methods to use in the training period.
There are many different training methods, and there are advantages and disadvantages to all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills take place "off the job" in the classroom; but in training in using these skills take place "on the job" by means of such activities as job rotation and planned experience.
It is always difficult to evaluate the cost and savings of a training program. The success of such program depends not only on the methods but also on the quality of the staff that do the training. A company can often check on saving in time and cost by examine the manual work performed by operators and technicians who have completed a training program. The evaluation of management and a supervisory training is much more complex than that. In order to test the result of management and supervisory training, many companies have looked at such things as the number of management and supervisory staff who leave their employment and the number who stay away from the work for the reason of health.

According to the passage, if a company wants to achieve a successful staff training, they have to ______.

A．have a certain purpose

B．understand the difference between learning skills and training in using them

C．train specification

D．give details of the performance

包括包装数量、运输注意事项或其他标记的标签是（）.

A．内包装 

B．外包装 

C．内包装标签 

D．外包装标签 

E．药品说明书

黄疸发生的机制不包括( )

A．胆道梗阻
B．肝细胞摄取胆红素障碍
C．肝细胞处理胆红素能力下降
D．肝细胞对胆红素的排泄增多
E．红细胞破坏过多

随着经济体制改革的不断推进，我们党对效率和公平关系的认识越来越深入。十四届三中全会提出了“效率优先，兼顾公平”的原则；十六大明确提出“初次分配注重效率，再分配注重公平”；十六届六中全会进一步强调“更加注重社会公平”；十七大报告立足于我国经济社会发展的现实，对公平与效率的关系做出了重大调整，提出“初次分配和再分配都要处理好效率和公平的关系，再分配更加注重公平”的新理念。回答问题

上述材料主要表明（）

①实践是认识的来源和发展动力

②实践是认识的目的和归宿

③时间是检验认识的真理性的惟一标准

④认识具有反复性和无限性

A.①②

B.②③

C.③④

D.①④

游客在用餐前2小时提出换餐要求，导游员一般（），但要做好解释工作。

A、请示旅行社领导

B、接受要求

C、不应接受要求

D、主动为游客单独用餐