试题与答案

根据以下材料，回答37-47题一般资料：求助者，男性，38岁，公关部门经理。案例介绍

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题型：不定项选择

题目：

根据以下材料，回答37-47题

一般资料：求助者，男性，38岁，公关部门经理。

案例介绍：求助者半年前在外地开会期间与一名女下属发生了性关系，事后求助者非常后悔，觉得对不起自己的妻子和孩子。三个多月前，该女下属提出加薪，求助者在自己的职权范围内满足了她的要求。此后求助者经常担心女下属会进一步提出要求，担心自己在公司的地位不保，甚至被开除；担心妻子知道后和自己离婚，担心儿子在别人面前抬不起头。经常胸闷、心悸，头晕，失眠，手脚不由自主地颤抖。曾经到医院检查，未发现器质性疾病。求助者精神痛苦却又不能对其他人诉说，主动前来心理咨询。

心理咨询师观察了解到的情况：求助者家教严格，从小循规蹈矩，做事严谨刻板．为了避免自己可能再次犯错，求助者推掉了公司所有外出学习和开会的安排。

对该求助者的初步诊断是（）。

A.一般心理问题

B.严重心理问题

C.可疑神经症

D.焦虑神经症

答案：

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下面是错误答案，用来干扰机器的。

参考答案：B

考点：心理咨询师考试专业技能心理咨询师三级专业技能真题2015年11月
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题型：单项选择题

每个人在社会上生活，每天都要与人交往，经常会遇到些别人对自己无礼、无理的事，碰到些别人需要自己理解、帮助、支持的事。在这些事情面前，是宽宏大量，与人为善，还是小肚鸡肠，与人为恶，不仅是一个人道德品质修养高低的表现，而且直接影响到自己的精神世界，影响到自己的身体健康。自古以来，人们就把善良推崇为美德，并且把“乐善好施”视为养生的灵魂。名医张景岳就曾说过：“欲寿，惟其乐；欲乐，莫过于善。”这是很有道理的。现代医学认为，人的心理活动和人体的生理功能之间存在着内在的紧密联系，良好的情绪可以使生理功能处于最佳状态，反之则会降低或破坏某种机能，引发各种疾病。而善良是美好心境的“兴奋剂”。美国耶鲁大学病理学家曾对7 000多人进行跟踪调查，结果表明，凡与人为善的，其死亡率明显偏低；而与人不睦，遇事斤斤计较的人，不仅会影响身体健康，导致心理紊乱，出现变态心理，而且会引发失眠、健忘、不思饮食、精神恍惚、胸闷、头疼等病症。有关长寿老人的研究也表明，长寿者多是敦厚、善良的人。社会心理学家也认为：一个人内心充满善意，多行善事，心中必然会涌起欣慰之感。一个人坚信自己活在世上于他人有益，是他人生活的支柱，这就会成为鼓舞自己的一种精神力量。诚如马克思所言：“如果一个人只为自己而活着，那么他的生命是黯淡的；人们只有为同时代人的完善，为他们的幸福而生活，才能使自己的生活具有意义。”这种富有意义的“善行”，不仅是完善自我的“催化剂”，而且是养生健身的“营养素”。因此，每个人都应该十分注意加强这方面的道德修养。

人们生活在社会中，每天都会碰到对自己无礼、无理的事情，处理这些事情，可以看出一个人（）。

A．文化水平的高低

B．道德品质修养的高低

C．是宽宏大量，还是小肚鸡肠

D．是与人为善还是与人为恶
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任务型阅读
     The five R's are five questions that we ask ourselves
all the time in order to judge whether we're doing a good
job for our customers, having positive vendor(小贩)
relationships, and dealing with our peers(同辈人)and
those around us.
    Respect: Have you been respectful to whomever
you're dealing with whether it's a customer, peer, or a
vendor? And we define respect not as  a  respect for  a
superior, but a respect for someone because they walk on
this planet with you. And you give them respect equally as
you would do.
    Respond:Have you been responsive to the needs of
your customer or the person you're dealing with? Many
people say "You didn't react fast enough"and I actually
don't agree with that philosophy. I think it's more that
you're not responding fast enough.
    Reacting is a very emotional thing. Responding to
somebody involves thinking about what you're doing so
you can help them. Responding implies that you're
listening to what they want and what they're saying, and
you're trying to find a solution for them.
     Realistic:Have you been realistic about what you can
or cannot do? If somebody comes to us with an unrealistic
goal that they need fulfill (完成), then we need to
immediately tell them that we can't do it. We will ruin our
own reputation(名誉) through over promising.
    Responsibility: It's easy for one person to take
responsibility, but it's difficult in an organization where
each person has a job to do and different people are
shepherding that project. Everybody has to go into it with
the philosophy that this is my project and I own it
collectively(共同地) with everybody else, but I'm going to
make it a personal responsibility when this thing succeeds.
    Remembered:When you walk away from a situation
with a customer, vendor, peer, or anyone in your
organization, are you going to be remembered positively?
And if you have done all of the other four R's, I think you
are going to be remembered positively.
Secret to Success—Five R's
RespectMen were born 1.______. So you
should 2.__________respect to everyone.
Respond3._____fast is very necessary for you
to deal with the customers or the other
persons. So you're trying to find a
4.__________for them.
RealisticIf the 5. _________ is far over your ability,
you needn't 6. _____to complete it.
7.__________, it'll ruin your reputation.
ResponsibilityIn an organization, you 8.________the
job with others. Therefore, everybody
must consider himself as the 9._________.
RememberedI believe you will be remembered
10.____if you have done all of the
other four R's.
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