“感觉到了的东西，我们不能立刻理解它；只有理解了的东西，才能更深刻地感觉它。”对这一

下列服务满意度评价的指标中，属于感性评价的是()

A、服务制度 

B、服务质量 

C、服务程序 

D、服务标准

某同学组装了如图所示的电化学装置电极I为Al，其他电极均为Cu，则

A．电流方向：电极IV→→电极I

B．电极I发生还原反应

C．电极II逐渐溶解

D．电极III的电极反应：Cu²⁺+2e^-==Cu

1956年，国家建委颁发的（），是新中国第一部重要的城市规划立法。

A.《中华人民共和国城市规划法》

B.《城市规划编制暂行办法》

C.《国家基本建设征用土地办法》

D.《城市规划编制办法》

These days it’s cheaper to throw that broken DVD player, cell-phone or TV out and buy a new one. This “ replace-rather-than-repair” mentality is polluting the planet with electronic waste. According to the UN Environment Program, we are throwing away an estimated 50 million metric tonnes of electronics waste    (e-waste) per year. But this is not ordinary garbage. Our electronics leak harmful heavy metals — such as mercury and arsenic — along with equally poisonous chemicals that end up in our soil and eventually our water.

You’ve probably participated in a community recycling event and left feeling good about shipping off that old computer to be recycled. Chances are it was shipped overseas where it’s polluting someone else’community.

Guiyu city in Southeastern China has become known as the e-waste city where low-paid workers use whatever means available to remove electronics in hopes of recovering the copper, microchips, aluminum, gold and silver and plastic that can be resold. Any leftover waste is simply thrown into the nearby river or piled up high in the streets, poisoning the children growing up here.

So what can you do with your e-waste? Robert Houghton, President and founder of Redemtech, an asset management and recovery firm, recommends you vote with your dollar. Buy from companies who have a take-back program that guarantees your discarde electronics are handled proper.

“ Consumers want to do business with companies who are demonstrably    good with corporate responsibility and dealing with e-waste, ” said Houghton.

There are   plenty of charitable   organizations that will    take your  used electronics and donate them for charitable causes:

• Electronic Recycling  Association (Canada) (ERA) collects old    computers for donation to libraries and other organizations across Canada.

• eBay’s Rethink Initiative pairs up consumers with businesses that refurbish (再磨光)old computers for donation.

• TechSoup has a thorough   listing of resources for those who would  like   to donate or recycle hardware，buy recycled hardware or find a refurbisher.

• The Charitable    Recycling Program  accepts all cell-phones    and    has a listing of charities it helps with its program.

• Call2 Recycle has set up drop off points across Canada in a number of stores. You can drop off your cell-phone and also your rechargeable batteries from handheld electronic products.

小题1:When there is something wrong with electronics, what is a popular trend among people nowadays?

A．To keep a DIY way.

B．To put them away themselves.

C．To purchase what they like.

D．To donate them to charities.小题2:Guiyu city in Southeastern China is mentioned here to show us ____.

A．there is an ideal place in the world for e-waste

B．there is a good example in the world for recycling

C．the recycling events in Canada benefit people overseas

D．people should find a scientific and thorough way to recycle小题3:In the     writer’s opinion, who can first shoulder the   great responsibility to guarantee e-waste is handled proper in the future?

A．The UN Environment Program.

B．Consumers who buy electronics.

C．President and founder of Redemtech.

D．Guiyu city in Southeastern China.小题4:In Canada, which charity organization will    most possibly take all  your unwanted electronics?

A．Call2 Recycle.

B．TechSoup.

C．eBay’s Rethink Initiative.

D．Electronic Recycling Association.

在设计窗体时，由于内容较多无法在窗体的一页中全部显示，为了在窗体上分类显示不同的信息，需要使用的控件是（）

A.选项组

B.选项卡

C.切换按钮

D.选项按钮