应用环磷酰胺应注意的是()。A．肝肾损害 B．口腔溃疡 C．出血性膀胱炎 D．继发感

Directions: Read the following passage. Answer the questions according to the information given in the passage and the required words limit.  

Complaints should be made to a responsible person. Go back the the shop where you bought the goods, taking with you any receipt you may have. Ask to see the buyer in a larger store. In a small store the assistant may also be the owner so you can complain directly. In a chain store, ask to see the manager.

Even the bravest person finds it difficult to complain face to face, so if you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to keep copies of your own letters and any you receive.

If your complaint is a just one, the shopkeeper may offer to replace or repair the faulty article. You may find this an attractive solution. In certain cases you may have the right to refuse the goods and ask for your money back, but this is only where you have hardly used the goods and have acted at once. Even when you cannot refuse the goods you may be able to get some money back as well. And if you have suffered some special loss, if for example a new washing machine tears your clothes, you might receive money to replace them. If the shopkeeper offers you a credit note to be used to buy goods in the same shops but you would rather have money, say no. If you accept a credit note remember that later you will not be able to ask for your money. If the shopkeeper refuses to give you, ask for advice from your Citizens’ Advice Bureau before you accept a credit note. In some cases the shopkeeper does not have to give you your money back---if, for example, he changes an article simply because you don’t like it or it does not fit. He does not have to take back the goods in these circumstances.

小题1:When making a complaint, what had better you take with to see the person in charge?(No more than 8 words)  (2 marks)

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小题2:What are you advised to do if you are embarrassed to make a face-to-face complaint? (No more than 5 words) (2 marks)

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小题3:If you have not used the goods you make the complaint about, what are you likely to do?(No more than 14 words)  (3 marks)

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小题4:In what circumstance will you not get your money back? (No more than 7 words) (3 marks)

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在括号里填上恰当的字或词语，再按要求写句子。

1．我自（　　）自（　　）地说：“我该怎么办呢？”

2．早晨，同学们坐在教室里（　　）地读着《小摄影师》，高尔基对小男孩的（　　）让大家感动不已。

3．今天，（　　）明媚，碧空如洗，老师带着我们来到郊外放风筝。下了车，同学们欢（　　）乱（　　）地奔向那片草地。

4．公园里有一棵（　　）的白桦树，一只胸脯（　　）的灰雀站在枝头（　　）地歌唱，非常惹人（　　）。

“素业织土布，自洋布盛行，其利已薄。光绪中，西人始至内地市蚕……乡人获利，育蚕者骤增，不数年，境内每岁售蚕所获逾百万金，且递增不已。”下列对该材料的理解不正确的是[ ]

A．该材料说明了国内农产品商品化的发展

B．材料所述现象是伴随着西方国家掠夺中国的原料而发展起来的

C．中国逐渐被卷入世界市场

D．蚕茧业的兴旺促进了中国经济的大发展

成分离心机离心温度检查的质量控制标准是（）。

A.规定值±10秒

B.规定值±20秒

C.规定值±1℃

D.规定值±2℃

E.规定值±50r/min

用友报表系统中，取数操作一般是通过()实现的。

A．函数

B．关键字

C．直接输入

D．单元交互