Complete the gap-filling task. Some of the gaps below may require a maximum of THREE words. Make sure the word(s) you fill in is (are) both grammatically ＆ semantically acceptable. You may refer to your note.
The Art of Listening
I. In the last lecture, Communication competence:
1) personal motivation
2) communication knowledge
3)
(1) Ⅱ. In today’s lecture, the Art of Listening
Listening delivers benefits:
(2) to attract others
to like their company.
effective in their jobs
Good Listening Skills:
1)
(3) Be attentive
Be impartial
(4) Summarize
2) Nonverbal Message
(5) Equal positioning
Facial expression
(6) 3) Express Thoughts and Feelings
(7) Speak clearly
4) Communicate Without Being
(8) (9) non-judgmentally
Use "I" messages.
Poor Listening Skills:
A poor listener,
May be abrupt
Will be easily distracted.
Constantly interrupts,
Changes the subject
Looks at
(10) Complete the gap-filling task. Some of the gaps below may require a maximum of THREE words. Make sure the word(s) you fill in is (are) both grammatically ＆ semantically acceptable. You may refer to your note.
The Art of Listening
I. In the last lecture, Communication competence:
1) personal motivation
2) communication knowledge
3)
(1) Ⅱ. In today’s lecture, the Art of Listening
Listening delivers benefits:
(2) to attract others
to like their company.
effective in their jobs
Good Listening Skills:
1)
(3) Be attentive
Be impartial
(4) Summarize
2) Nonverbal Message
(5) Equal positioning
Facial expression
(6) 3) Express Thoughts and Feelings
(7) Speak clearly
4) Communicate Without Being
(8) (9) non-judgmentally
Use "I" messages.
Poor Listening Skills:
A poor listener,
May be abrupt
Will be easily distracted.
Constantly interrupts,
Changes the subject
Looks at
(10)
