1906年，清政府下令设立（），成为全国最高教育行政机关。A.礼部 B.学部 C.教

阅读下面材料，回答以下各题。

孔祥瑞是天津港煤码头公司操作一队队长，只有初中文凭的他在港口工作的30多年里，通过勤奋学习，不断钻研，把精力倾注在技术改革和创新上，在工作岗位上取得科研成果150余项，为企业创造经济效益8400万元，是新时期产业工人的先进典型，孔祥瑞的成功信条是：“可以没文凭，不能没知识。”“作为当代生产工人，不仅要靠汗水来建设国家，更要靠科学技术创造财富。”“干一行，爱一行，学一行，钻一行，一个人仅有工作热情还不够，必须要有知识，做知识型员工是我的追求。”“没有完美的个人，只有优秀的团队。”“光队长一个人不行，要大家行才行。”“工人要有主人翁精神，都得对企业负责。”“个人能力首先是责任，然后是精神，能力是很重要，但对企业负责，不断进取更重要。”

“干一行，爱一行，学一行，钻一行，一个人仅有工作热情还不够，必须要有知识，做知识型员工是我的追求。”这句话表明( )。

A．高度的工作热情，是爱岗敬业的惟一要求

B．有知识，做知识型员工，是爱岗敬业的惟一要求

C．勤奋学习，不断提高劳动技能，不是爱岗敬业的内在要求

D．勤奋学习，不断提高劳动技能，是爱岗敬业的内在要求

国家颁发下图凭证的目的是 

[ ]

A．没收官僚资本，建立国营经济

B．对私营工商业进行社会主义改造

C．打击不法商人，整顿经济秩序

D．保持多种经济成份，促进经济恢复

一个系统经过一不可逆循环，外界的熵( )。

A．减少
B．增加
C．不变
D．以上均有可能

以下关于电子货币的描述，正确的是 （ ） 。

A．电子货币使用和流通方便，成本低廉，但不适用于大笔资金流动

B．银行卡、电子支票、电子现金都是电子货币的表现形式

C．电子货币和纸币一样，都具有一定的价值

D．电子货币的安全性靠防伪技术来实现

[A] "Customers don’t buy products," Mary says. "They buy results." Mary explains that it is her job to help customers get results. Results are what the products do for the customers. Customers buy products for what the products do.

[B] Mary enjoys her job. Her job is customer service. She helps customers use her company’s products. When people ask her what she does, Mary says. "Salespeople sell our products. My job is to make sure they stay sold."

[C] She finds someone who is doing exactly what the customer who called is interested in seeing. Mary calls customers who are already using the product. She asks if the customer who wants to see how the products are used can visit these companies. Most customers cooperate. They let other customers visit to see how products are used. They help others because they know they may need help themselves some day. They know they will be able to ask for help later if they give help to others now.

[D] Mary gets copies of sales orders from Steve, John, Helen, and other salespeople. When she gets the orders, Mary talks to the salespeople about the customers. It is part of Mary’s job to find out how customers are using her company’s products. Mary tells customers, "I’m in the information business. My job is to give you any information you need about our products and how they’re used."

[E] Mary makes appointments for her company’s customers to visit each other. Mary’s company is very happy to have cust6mers compare how they use its products. The company feels that this is how customers help sell its products to other customers.

[F] Sometimes Mary helps customers to help each other. Customers call to ask about using her company’s products. Mary gives them product literature. She also gives them information from her files on how products can be used. Sometimes customers want to see products being used. These customers are interested in seeing exactly what is done with the products. When this happens, Mary looks in her files. ’She looks to see which customers are using the products. Then she looks to see how the products are used. [G] Mary keeps files of information about products and customers. Files are groups of documents set up to make it easy to find any document or record which is needed. In her files, Mary has printed sheets about her company’s products. These printed sheets about the things the company makes are called product literature. Product literature tells about the things the company makes. The literature also tells what the products do. The idea is to show how products help customers who use them.

[H] Mary has a list of all the company’s customers. When she receives copies of orders, Mary checks them to see if there are any new customers. Mary also checks to see if any old customers are buying product that has not been made before. Mary checks orders to see which customers buy it. Any time customers buy products they have not used before, Mary calls to see if she can help. Mary asks if the customer needs information. She also asks how the customer is using the product. Mary puts information in her files on how customers use her company’s products.

Order:

45（）