Streets and buildings are numbered sequent

与传统评价体系相比，以客户为中心的客户关系管理战略评价体系的维度包括（）。

A.客户满意

B.客户价值

C.客户忠诚

D.客户互动

E.客户知识

Specialists say that it is not easy to get used to life in a new culture. “Culture shock” is the term these specialists use when talking about the feelings that people have in a new environment. There are three stages of culture shock, say the specialists. In the first stage, the newcomers like their new environment. Then, when the fresh experience dies, they begin to hate the city, the country, the people, and everything else. In the last stage, the newcomers begin to adjust to their surroundings and, as a result, enjoy their life more.

There are some obvious factors in culture shock. The weather may be unpleasant. The customs may be different. The public service systems—the telephone, post office, or transportation—may be difficult to work out. The most simple things seem to be big problems. The language may be difficult.

Who feels culture shock? Everyone does in this way or that. But culture shock surprises most people. Very often the people having the worst culture shock are those who never had any difficulties in their home countries and were successful in their community. Coming to a new country, these people find they do not have the same established positions. They find themselves without a role, almost without an identity. They have to build a new self-image.

Culture shock gives rise to a feeling of disorientation (迷惘). This feeling may be homesickness. When homesick, people feel like staying inside all the time. They want to protect themselves for the strange environment, and create an escape inside their room for a sense of security. This escape does solve the problem of culture shock for the short term, but it does nothing to make the person familiar with the culture. Getting to know the new environment and gaining experience—these are the long-term solutions to the problem of culture shock.

1. According to the passage, factors that give rise to culture shock include all of the following

except _____.

A. language communication          B. weather conditions and customs

C. public service systems           D. homesickness

2. According to the passage, the more successful you are at home, __________.

A, the fewer difficulties you may have abroad

B. the more difficulties you may have abroad

C. the more money you will earn abroad

D. the less homesick you will feel abroad

3. What is the main idea of the last passage?

A. Escape unfamiliar environment

B. The feeling of homesickness.

C. Homesickness can solve the problem of culture shock.

D. The best way to overcome culture shock: get familiar with the new culture.

美丽福建、文化大省、生态省建设、水土流失保护、闽江生态保护……成为2013年福建省两会热词。回答小题。

小题1:许多政协委员提交提案，纷纷建言献策，建议我省开展“青山、碧水、蓝天、净土”四大建设，让福建山更美、天更蓝、水更清、空气更清新。这主要表明人民政协

A．组织社会主义经济建设

B．组织社会主义文化建设

C．政治协商．参政议政

D．提供社会公共服务小题2:福建省政协委员、福州开元寺方丈释本性提出福建在弘扬禅文化方面可以大有作为。他建议，应重点保护我省禅文化的相关遗迹，发展旅游文化产业；推进两岸禅文化交流，扩大禅文化对海外民众的影响力，增强海外华侨的向心力等。上述举措的积极意义在于

A．鼓励更多的人们去选择信仰宗教

B．引导宗教与社会主义社会相适应

C．坚持宗教实行独立自主自办原则

D．依法对宗教事务进一步加强管理

某甲为了勒索财物，从托儿所偷盗一男性婴儿，某乙为了出卖牟利，从医院产房也偷盗一男性婴儿，对某甲与某乙的行为应当认定为( )。

A．某甲构成绑架罪，某乙构成拐卖儿童罪

B．某甲与某乙都构成拐卖儿童罪

C．某甲构成拐骗儿童罪，某乙构成拐卖儿童罪

D．某甲构成绑架罪，某乙构成拐骗

把槟榔作为待客及订婚不可缺少的佳品的是( )。

A．壮族

B．黎族

C．土家族

D．傣族