试题与答案

客人不听导游人员的讲解作为导游员,小李一向工作负责,讲解认真。这次他从飞机场接到来自

题型:问答题 案例分析题

题目:

客人不听导游人员的讲解作为导游员,小李一向工作负责,讲解认真。这次他从飞机场接到来自外地的一个会议团。安排好行李以后,他就像以前一样,致完了欢迎辞马上就开始讲解这个城市的概况,包括其历史、地理、政治、经济、风土人情等。可是,小李不久就发现,大多数客人对他的讲解并无兴趣,有些客人还相互之间讲得非常来劲。虽然小李做过几次暗示,但是都没有能达到效果,有些客人还讲得更来劲了。小李没有停下讲解,不过那些客人的行为影响了小李的心情,他不知道如何才能像以前那样,把他的讲解水平发挥好。

答案:

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题型:填空题

The UK has a well-respected higher education system and some of the top universities and research institutions in the world. But to those who are new to it all, it can he overwhelming and sometimes (47)
October is-usually the busiest month in the academic calendar. Universities have something called Freshets’ Week for their newcomers. It’s a great (48) to make new friends, join lots of clubs and (49) into university life.
However, having just left the comfort of home and all your friends behind, the (50) of meeting lots of strangers in big halls can be nerve-wracking(让人伤脑筋的). Where do you start Who should you make friends with Which clubs should you join
Luckily, there will be thousands of others in the same boat as you worrying about starting their university social life on the right foot. So just take it all in (51) . Don’t rush into anything that you’ll regret for the next three years. Here are some top tips from past students on how to (52) Freshers’ Week:
Blend in. Make sure you are (53) of British social etiquette(社交礼仪). Have a few wine glasses and snacks handy for your housemates and friends.
Be hospitable(好客的). Sometimes cups of tea or even slices of toast can give you a head start in making friends.
Be (54) . The more active you are, the more likely you’ll be to meet new people than if you’re someone who never leaves their room.
Bring a doorstop. Keep your door open when you’re in and that sends (55) messages to your neighbours that you’re friendly.
So with a bit of clever planning and (56) , Freshers’ Week can give you a great start to your university life and soon you’ll be passing on your wisdom to next year’s new recruits.

  • A) settleF) aware K) positive
  • B) dealG) quietly L) negative
  • C) sociableH) slowlyM) opportunity
  • D) confusingI) encouragement N) survive
  • E) familiarJ) motivationO) prospect


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