软件工程三要素包括方法、工具和过程，其中，【 】支持软件开发的各个环节的控制和管理

一足部患有严重溃疡的糖尿病病人，经治疗病情未减轻，且有发生败血症的危险，此时为保证病人的生命而需要对病人截肢。这里包含的冲突是（）

A.有利原则与公正原则的冲突

B.有利原则与尊重原则的冲突

C.不伤害原则与有利原则的冲突

D.不伤害原则与公正原则的冲突

E.不伤害原则与尊重原则的冲突

比较下面两首古诗，完成后面二题。（6分）

春夜喜雨               杜甫

好雨知时节，当春乃发生。 随风潜入夜，润物细无声。

野径云俱黑，江船火独明。 晓看红湿处，花重锦官城。

春     雨                 周邦彦

耕人扶耒语林丘，花外时时落一鸥。欲验春来多少雨？野塘漫水可回舟。

（1）这两首诗都表现了诗人对“春雨‘的喜爱之情。请用自己的话概括两位诗人喜爱“春雨”的理由。（3分）

杜诗：

周诗：

（2）虽然这两首诗抒发的情感相近，但在艺术表现上却有很多不同之处。你喜欢哪一首？请自选一个角度略作分析，说说自己偏爱其的理由。（3分）

B

To: manager@ tastytreat.com.ca

Date: Monday, 7 October, 3:34p.m.

From: raymondyuen@ canada.net

Subject: Complaint

Dear Mr. Price,

I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.

It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.

Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.

We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.

The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.

You can contact me at 742-3254 or through e-mail if you want more information.

Thank you for your attention.

Yours sincerely,

Raymond Yuen

69. We learn from the text that last Saturday Mr. Yuen _____.

　 A. was satisfied with the restaurant.          B. was disappointed with the restaurant

　 C. had to wait for his food                   D. ate for the first time at the restaurant

70. The writer had to pay the bill because _______.

A. the head waiter would not believe his story 

B. the manager was on holiday

C. Janet didn’t believe there was cockroach in the vegetables

D. his wife had eaten most of her meal

71. Which of the following is not true according to the passage?

A. Mr.Yuen demanded that the head waiter apologize to him.

B. Mr.Yuen asked for a full refund for their meal.

C. Mr.Yuen will not eat at the restaurant any more.

D. The head waiter was not as polite as Janet. 

呼吸阀挡板的作用是（），安装在（）下面并伸入罐内。

拨法