Dear Sir or Madam,
Last Thursday, I traveled on the 8:00 a.m. train from Glasgow to London King’s Cross and I was quite angry about the service of your station.
The train didn’t come on time and it was forty minutes late when it left Glasgow. A man at the station said sorry to us, but he didn’t give us any reasons for the delay (误点). We then had further delays on the way and had to wait another thirty minutes. So I missed my plane from London to Frankfurt and had to wait for several hours.
What’s more (更重要的是), the service on the train was quite poor. The trip took more than five hours. Unluckily, we could buy nothing but some soft drinks on the train. Worst of all, something was wrong with the air conditioning and it got hotter and hotter in the train. Before we arrived in King’s Cross, the temperature was over 40℃.
Because of your poor service, I think you should pay me compensation (赔偿).
I’m looking forward to hearing from you.
Yours, David Robertson
请根据短文内容从所给的选项中选出最佳选项。
小题1:When did the train leave Glasgow?
A. At 8:00 a.m. B. At 8:40 a.m. C. At 9:00 a.m.
小题2:How did David go to Frankfurt from London?
A. By plane. B. By bus. C. By car.
小题3:How long did David stay on the train?
A. 40 minutes. B. 30 minutes. C. Over 5 hours.
小题4:What could David buy on the train?
A. Hot dogs. B. Sandwiches. C. Soft drinks.
小题5:Which of the following is NOT true?
A. This is not a thank-you letter.
B. David was very pleased with the trip.
C. The service of the station was very poor.
