About Orders
Ordering via Fax or Mail
You can call us at (212) 868-8488 to place your orders. If you want to fax or mail us your order, you do not need to fill out a separate form. Just place products in your shopping list online and continue through checkout(结账台) until you are reminded to print out the order sheet for fax or mail orders. 
Then write your credit ca
rd information on the printed sheet and fax or mail it to ChinaSprout to complete your order.
Order Confirmation(确认)
You will receive an order confirmation via email automatically within 24 hours of placing your order. If you have not received your order confirmation within two days, please let us know through our contact form. We will respond within one business day.
Change or Cancel Order Prior(较早的) Shipping
ChinaSprout wants to provide the fastest service for you. We will ship all orders within 24 hours. There is a good possibility that by the time you call with a change or cancellation, your package could already be on its way to you. If you would like to make a change or cancel your order, please contact us as soon as possible. We will do everything possible to try to meet your needs.
International Orders
We do accept international orders. We will ship all international orders by air mail unless you specifically request otherwise. Your shipping costs are calculated by USPS(美国邮政管理局) service; just add the products in the shopping cart, fill out the address, and you will see the shipping costs. Air mail will take 7-21 business days. International Priority will take 1-4 business days. All international orders must be paid using a credit card. Checks and money orders are not accepted. Please note that International USPS packages may have no guarantee for delivery time and tracking.
小题1:If a customer wants to order by mail, he needs to ____.
A．fill out two different forms
B．get a form from ChinaSprout
C．provide his credit card number online
D．print out the online order sheet and fill it in小题2:According to the passage, which of the following is TRUE?
A．Customers are not allowed to cancel their order.
B．Foreigners will receive their products in two weeks.
C．ChinaSprout promises to ship any order in one day.
D．ChinaSprout will send the order confirmation in two days.小题3:Customers in foreign countr
ies will receive ____.
A．their orders usually by ship
B．their products mainly by air
C．their order confirmations by fax
D．their shipping information by phone
